What to Do When HR is Dragging Their Feet

Interview

Your phone interview went well, your on-site interview went better than you expected — and now you’re sitting by the phone waiting for HR to call you back to discuss next steps. It’s a common occurrence — HR is dragging their feet once again. At least it feels that way.

Before we talk about ways to move the process forward, it’s important to understand why HR may not be getting back to you as quickly as you’d hoped. Remember, they’re usually the coordinators of the process, not the leaders. Imagine trying to wrangle four or five people (at least) in the office on the same day with the same time block open. It’s kind of like herding cats — sometimes it works by sheer luck, but most of the time, it’s a time-consuming mess.

In addition to calendar coordination, HR is dealing with more than just your open position — sometimes upwards of 50 open positions at one time. It’s a lot of resumes, emails, phone calls and paperwork to keep straight.

Why is this important? Most likely, you’re not the reason HR is taking their sweet time in responding. In other words, you’re not the problem.

Still, when HR is dragging their feet with phrases like, “We’re still in the interview process,” “I’m having a difficult time getting everyone scheduled” or simply not getting back to you, here are three actions you can take to get some answers:

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